Service Owner Platformservices - #2559167

TVH Group

Date: 25.11.2021
Ville: Waregem, Flandre
Type de contrat: Plein temps
TVH Group

To further prepare the IT foundational layers considering TVH innovatis, it was decided to launch an additional Center of Excellence within the IT Infrastructure department. On top of the Infrastructure as a Service (IAAS) components delivered by COE's Cloud/Datacenter and Networking, the new COE will be Platform as a Service (PaaS) in which almost 50 "middleware" applications and platforms will reside. It includes all Integration Services (Kong , Kafka), Database Services (Postgres/Sql) as well as Containerization Services (Docker, Rancher, Kubernetes) amongst other solutions

As a Service Owner you have developed extensive in-house expertise. You are the primary technical contact for Services provider(s) in analysing and understanding problems of a complex nature

Being a critical voice in CAB meetings you will ensure a stable, performant and secure environment for the respective technology domain & services the Service Owner is responsible for

You act as an in-house technical expert to actively collaborate with the Service provider or other 3th parties in the successful implementation of projects within their set of COE services

You have an end-to-end service co-responsibility to reach the agreed KPI service levels by coaching, advising & supporting the provider/resources/departments being responsible for the delivery of these services

You have the technical expertise to understand, analyse and troubleshoot & improve all underlying components of these service(s)

You are aware of different technology solutions within your domain and proactively collaborates with the technical architect and CoE Manager with the development of the roadmap to maintain and update the service catalog. You are also involved in architectural design decisions and act as a backup in absence of the COE technical architect


Master ICT or equivalent by experience
Min 3 years of relevant professional experience
Experience with managing outsourcing partners
Strong understanding of business strategy and market evolution
Organisational skills
Communicatively strong
Diplomatic and problem solver
Stress-resistant and flexible attitude
Strong sense of responsibility and initiative
Analytical mindset
A good knowledge of English
Experience in an international context


An exciting position in an international company with a family atmosphere where people are at the centre
You are part of a dynamic team, where initiative and entrepreneurship are valued
You arrive in an innovative, progressive and technical environment
Numerous opportunities for personal development, among other things through permanent guidance and professional (internal/external) training courses
A flexible work arrangement with attention for a good balance between work and private life
An attractive salary package with extra legal benefits such as a company car, group and hospitalization insurance, luncheon vouchers, corporate restaurant...

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